Customer Testimonials
Read Our Google Reviews
- "My exceptional experience had everything to do with my service rep. He was kind and explained things simply to me and even offered advice on future maintenance! I will definitely be coming back because of his excellent customer service skills." - Sarah L.
- "Everyone involved was extremely helpful and courteous. I feel that they did their best to get me the car I wanted at a reasonable rate. Very accommodating. No sales person pressure. They let me shop my way and made my first car buying experience fun and enjoyable!" - Cheri C.
- "Elliott and Tiara in the service department are both really great with their customer service. I have been in multiple times over the years I've owned my car and had some less than pleasant experiences in the past. However, even on a bad day, Tiara always makes me smile. I have been working with Elliott in the service department and he is great. He is honest, personable, and communicates well. It seems the changes that were made in the service department in the last year or two were all for the better." - Tammy M.
- "Very efficient! I am super satisfied with how my car was well taken care of. I highly recommend getting the service from them. They have the superior team of technicians." - Tamami C.
- "I had a great experience with my recent visit to Concord Nissan. Bob Murray is professional, knowledgeable and his approach to customer service is thoughtful. He remembered to reach out around the day my lease was approaching its end and was easy to work with. Bob was able to advise on questions throughout the process and made me comfortable with my decision to sign a new lease." - Michelle M.
- "I’ve been dealing with this business off and on for over 20 years, through various ownerships. The current personnel are just as professional and personable as the original staffers were. And they were why I continued doing business there." - Hope G.
- "Julian, Jed and Jessica were all professional, personable, informative and a pleasure to work with- thank you for making the experience of leasing a 2020 Nissan Altima Platinum a smooth experience with stellar customer engagement and care throughout the entire process!" - Elizabeth R.
- "We'd like to thank Clement for his professionalism. Thank you so much for answering all of my questions honestly, and making that few hours process not as painful as it otherwise could have been. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you.but you've helped to redefine the stereotype." - 555odessa
- "You know customer service is the key to every business and Concord Nissan HAS THE BEST SERVICE. Chris is just great and made sure I was ok while I was there. Uncle Bob as they call him was so honest and personable with me. It made me feel at ease. Mo the finance guy worked his magic!!! Marie the paperwork lady was awesome to make sure I was set and of course Joyce just your smile and friendly personality help me relax. Thank u thank u thank u. You all are the best!!!!!" - Tina B.
- "This was my second new car purchase at Nissan of Concord. Originally, I purchased my 07 350Z here and continued all the car service throughout the years with Nissan and the employees remain to be so helpful. It was such a pleasure working with Clement Ayayee, the financial manager, Jet, and others that were very helpful in my new 370Z purchase. Everyone was so professional, courteous, and knowledgeable throughout the entire process. Clement even stayed late on Saturday night until my car arrived, took pictures, and sent them to me! This was so thoughtful of him, he is a great asset to Concord Nissan!" - Shanin R.
- "The Nissan service department has always given me excellent service and is the only place I trust for my vehicle repairs. My recent visit identified a major problem which needed immediate attention. The repair was done without issue thanks to the service staff and repair techs." - Ed A.
- "Zachary was a pleasure to work with. He explained the various trims and packages that were available in the Rogue and was able to secure the Rogue trim we wanted from another dealer within 1 day. A great experience and plan to purchase from Concord Nissan in the future" - Tripp M.
- "I took the car in for minor service. It is done quickly, no problem. What made the visit special was your service dept determined I needed new tires. Annaliese Malley looked up which tires fit my car, were on special and gave me information for three choices. I will be ordering my tires from your dealership." Kathleen B.
- "Very Professional and polite. The staff is very careful during the pandemic. The place is very clean." - Yolanda B.
Read Our Facebook Reviews
- "The service staff was very thorough in their work, and helpful" - Lucy A.
- "The best, friendliest staff. The best work . Kudos .." - Michael K.
- "I had an odd defect on my 2015 4wd and had it brought to Concord Nissan where I bought it three months ago. The defect called for a costly repair that thankfully fell completely under my factory warranty. I want to especially thank the owners, and Dave in service for taking the extra time to properly diagnose the issue. You ALL are the greatest!! I literally saved thousands coming home to Concord Nissan because my local dealership in NY was telling me my repair was disqualified from warranty coverage. Needless to say, they lost me forever. Concord Nissan is the best experience buying AND servicing my truck, that I have ever had. Thank you, guys! All the way from Queensbury, NY!!" - Dean O.
- "Despite several mishaps with getting my Altima, the customer service can't be beat! They have gone above and beyond to keep the customer happy. The finance guy kept it simple and got me out of there fast. My sales person answered all my questions and went over my car with me extensively. The mangers were friendly and helpful. I felt very secure in my purchase. I had a mishap with my car one week after I brought it home; service took care of it same day while I waited. Thank you autocom Nissan!" - Leisia W.
- "Dennis was my service provider and kept me up to date throughout the repair and oil change for my Rogue. He was super personable and a great advisor. Will definitely bring my vehicle back for any further needed repairs. Thanks!" - Mike S.
- "Adam and Paul give the best of the experiences I take my car to service every time ! Great customer service." - Nicolas P.
- "The service was amazing and they helped me out to purchase a Nissan that fit my needs, thank you !" - Gonzola B.
- "I loooove Alvin, John & Joyce at Nissan of Concord. They really went above & beyond for me. Even though I was going to walk away feeling all hope was lost they kept looking & ended up finding me the fully loaded Rogue that I wanted. I am so happy! I recommend them to anyone!" - Odessa A.
- "Couldn't have been much happier buying My First Nissan Here! Best Dealership in the East Bay and North Bay! Mr. Jackson greeted us since we first walked in really nicely and with all the standards not leaving behind any details. Tired of shopping and looking around Nissan was my last option and best choice! I highly recommend this dealer treat My Family and Me with all the respect and patience. #TeamNissan #Rogue" - Rocio G.
DealerRater Reviews
- "Awesome customer service. I came in last week. Jack the service guy that helped me was so thoughtful. I wanted to get my brakes replaced because they were a little noisy. He said Dan let me get them checked first at no charge. Sure enough my brakes were over 50% and I could live with a little noise in the Morning. What come to find out is normal for the age of my car. He could of sold me brakes but gave me good advise." - Dan and Carol
- "Can in for regular scheduled maintenance for my Altima Was treated by Service Advisor Jack. He is awesome. He explained everything to me what was being done for this visit. Jack came from the Walnut Creek location that closed. I am so glad he us here." - Nissan fan
- "Awesome!! Dealer! Wow this an awesome dealer and the person Elizabeth helped me out super I really appreciate her help excellent Recommended to all my friends ok" - Doris D.
- "Greatest service ever. Excellent! I truly recommend this dealer and this person Elizabeth Campos she gives an excellent service thanks a lot I’ll come back soon ok" - Kevin L.
Concord Nissan
1290 Concord Avenue, Concord, CA 94520
Contact UsHours
| Monday | 9:00AM - 8:00PM |
| Tuesday | 9:00AM - 8:00PM |
| Wednesday | 9:00AM - 8:00PM |
| Thursday | 9:00AM - 8:00PM |
| Friday | 8:30AM - 8:00PM |
| Saturday | 9:00AM - 8:00PM |
| Sunday | 10:00AM - 7:00PM |
| Monday | 7:00AM - 6:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 6:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 7:00AM - 6:00PM |
| Sunday | Closed |
| you break it we fix it | |
| Monday | 7:00AM - 6:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 6:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 7:00AM - 6:00PM |
| Sunday | Closed |